Technology Services -> Infrastructure -> Citizens Bank

Citizens Financial Group, Inc. is a $160 billion commercial bank holding company. It is headquartered in Providence, R.I., and, through its subsidiaries, has more than 1,600 branches, more than 3,500 ATMs and more than 24,000 employees. Its two bank subsidiaries are RBS Citizens, N.A. and Citizens Bank of Pennsylvania. They operate a 13-state branch network under the Citizens Bank brand in Connecticut, Delaware, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island and Vermont, and the Charter One brand in Illinois, Indiana, Michigan and Ohio. CFG has non-branch retail and commercial offices in about 40 states. It is one of the 10 largest commercial banking companies in the United States ranked by assets and deposits. CFG is owned by RBS (The Royal Bank of Scotland Group plc).

Citizen's Bank acquired various retail banking facilities in the North America. The bank wanted to quickly rebrand and standardize over 1,500 facilities and operations, including various desktops environments into a standardized desktop environment in a three week period. A large contingent of multi-vendor consultants would be deployed during non-business hours to conquer this task. The bank needed to develop, manufacture and test over 2,500 images on compact disks that would be utilized for standardize the desktop and test connectivity into Citizen's Bank's wide-area network.

Summit was engaged by HP to manufacture and test over 2,500 compact disks that would be utilized to standardize the newly acquired desktop environments. Summit utilized high-speed imaging technologies to manufacture and test each compact disk for field use. This included burning, labeling and distribution of the disks per the customer's requirement for a multi-state, multi-site deployment.

Over 1,500 acquired bank branches were rebranded by Citizens Bank with new standardized desktop images provided by Summit. Following the desktop standardization, sites successfully connected into Citizens Bank wide area network for both daily bank operations and remote monitoring.