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Project Management
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This individual will be responsible for managing a large client site and supervising projects and operations.
Focus
- Client satisfaction and relationship
- Adhering to the terms of the contract
- Proactive support and maintenance
- Leadership, motivation and teambuilding
Experience and Education
- 10+ years in the IT industry with increasing responsibility and hands-on experience with network operating systems and/or relational databases in mission-critical environments (NOTE: Position requires proficiency with Novell 4.11 and Microsoft NT 4.0.)
- Bachelors Degree, preferably in Computer Science or MIS
- Management experience in a technical environment
- Superior communication and interpersonal skills
Responsibilities
- Managing and mentoring administrators and project personnel, assist in career planning
- All aspects of staff management (motivation, leadership, hiring,
disciplinary action, firing)
- Supervise work activities for all engineers and manage the scope of the work efforts in writing proposal responses and impact analysis
- Maintain and promote relationship with management personnel at client site and ensure high level of customer satisfaction
- Act as liaison between the client's personnel and client's vendors
- Participate in weekly program management status meetings, conduct weekly team administration meetings and coordinate monthly project team meetings
- Prepare and deliver presentations to the client
- Provide new engineering and standard related ideas for process improvement
- Manage on-call support for all work activities; define and implement escalation responsibilities for 24x7 coverage
- Review and comment on program management write-up and project plans
- Project planning for transitioning client responsibilities to team
- Review and approve weekly time reporting
- Assist Project Director
- Technical Director for continual process improvements as well as new technologies for the customer/client
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